Terms & Conditions

Garden Crossings Guarantee Shipping Information Secure Online Shopping

Contact Information Payment Methods Sales Tax

Your complete satisfaction is our #1 goal. We are dedicated to offering high quality plants that are ready to flourish in your garden. That is why we ship much larger plants than most other mail order sources and we actually grow and ship the plants ourselves unlike many other "garden companies". Our reputation for size and quality has given us one of the top customer satisfaction ratings at Dave's Garden out of over 5,000 companies! We guarantee all of our plants to arrive in good condition, to be accurately labeled, and to survive in their appropriate hardiness zones. If you are not completely satisfied with any of our products, please just let us know, and we will send you replacements (if available) or credit your Garden Crossings account.

On occasion some orders do get damaged in transit even though our packaging is superb. If you do receive an order that appears to be damaged by the carrier please let us know as soon as possible so we can file a claim accordingly.

For any shipping questions or concerns contact Garden Crossings at:
e-mail: sales@gardencrossings.com
phone: 616-875-6355

We ship all our plants via Fed-Ex Home Delivery (Ground) service. We are able to ship to the continental 48 states and the District of Columbia. Note that we are not able to ship to a P.O. Box, so please provide an accurate street address when ordering.

Our shipping season begins in April and continues through October. If orders are received out of season, we will hold the order and ship it at your appropriate planting time. In spring, we begin shipping to southern zones first and are usually shipping to all states by late May. See the chart below for estimated ship week information (weather permitting).

All orders are shipped via ground service (unless otherwise noted) until late June. To avoid plant stress orders are shipped via ground to one to three day transit points during July and August and then resume shipping ground service to all areas in early September. For shipments which have a transit time greater than three days, 3 day express service is available or you can select a ship date in September. Generally, plants that are in season will usually be shipped within a week after your order is received unless otherwise noted.

If you would like to specify a specific ship week for your order, please let us know by selected the ship week during checkout. We will do our best to meet your requests.

Security and safety of our customer's personal information is one of our top priorities. When you send an online order, your order information and credit card information will be encrypted by our secure servers and virtually impossible for any third party to access.

If you still have concerns about ordering over the internet, please fill out one of our Order Forms and fax or mail it to us. Please feel free to also contact us by phone to place an order or simply drop us an e-mail with your phone number and the best time to call you back.

E-mail: sales@gardencrossings.com

Phone: 1-616-875-6355

Fax: 1-914-931-5336

Mailing Address:
Garden Crossings L.L.C.
4902 96th Ave.
Zeeland, MI 49464

We accept American Express, Discover, MasterCard and Visa.

Michigan residents are subject to a 6% sales tax on all orders.