Order & Shipping Information
Ordering, Shipping & Delivery
We ship all our plants via Fed-Ex Home Delivery (Ground) service. We are able to ship to the continental 48 states and the District of Columbia.
Note: Due to fees charged to us, a separate $15.00 fee may be charged for incorrect shipping addresses.
Our shipping season begins in late March and continues through Mid-November. If orders are received out of season, we will hold the order and ship it at your appropriate planting time. In spring, we begin shipping to southern zones first and are usually shipping to all states by late May. See the chart below for estimated ship week information (weather permitting).
Shipping Schedule for 2017
Zone Estimated Ship Week 10 Week of March 27 9 Week of April 3 8 Week of April 10 7 Week of April 17 6 Week of April 24 5 Week of May 1 4 Week of May 8 3 Week of May 15 2 Week of May 22
All orders are shipped via FedEx Ground service. Generally, plants that are in season will usually be shipped within a week after your order is received unless otherwise noted. If you would like to specify a specific ship week for your order, please let us know by selected the ship week during checkout. We will do our best to meet your requests.
Order Total Shipping Cost $0.00 - $24.99 $14.95 $25.00 - $49.99 $17.95 $50.00 - $74.99 $20.95 $75.00 - $99.99 $22.95 $100.00 - $124.99 $24.95 $125.00 - $149.99 $26.95 $150.00+ 18% of Order Total
- Payment & Sales Tax
Method of Payment
We accept American Express, Discover, MasterCard and Visa.
All orders with a Ship To state of Michigan are subject to a 6% sales tax.
- Returns & Replacements
- Due to the nature of our business, we cannot except returns on Live Plants. If you should have a concern with your shipment we encourage you to take a couple photos and send them to us at firstname.lastname@example.org with 72 hours of the arrival of your shipment. Upon receipt of the images we will decide on rather that we would like you to plant the plants in the ground and follow-up with us in a couple weeks or if replacements should be sent or store credit given. See Our Guarantee for detailed information.
- Privacy & Security
- Please see our Privacy & Security Page for detailed information.
- Viewing Orders
- Orders can be viewed by logging into My Account or going to our Guest Order Lookup and entering the relevant information.
- Updating Account Information
- Updating Account information can we done at any time by logging into My Account.
- Contact Information
Garden Crossings L.L.C.
4902 96th Ave.
Zeeland, MI 49464