Order & Shipping Information

Ordering, Shipping & Delivery

We ship all our plants via Fed-Ex Home Delivery (Ground) service. We are able to ship to the continental 48 states and the District of Columbia.

Note: Due to fees charged to us, a separate $15.00 fee may be charged for incorrect shipping addresses.

Our shipping season begins in late March and continues through Mid-November. If orders are received out of our shipping season, we will hold the order and ship it at your appropriate spring planting time. In the spring, we begin shipping to southern USDA zones first and are usually shipping to all zone by late May. See the chart below for our recommended estimated ship week information (weather permitting). You may choose an earlier ship date at your own risk. We cannot guarantee tender plants will survive potential cold periods during transit if you select an earlier date than recommended by Garden Crossings. If you feel our recommended spring ship date is too early, you can choose any later ship date. Once your zones spring ship date has past we ship every week until Mid-November (with the exception of Holiday weeks and weather permitting).

Shipping Schedule for 2018

Zone   Estimated Ship Week
10 Week of April 2
9 Week of April 9
8 Week of April 16
7 Week of April 23
6 Week of April 30
5 Week of May 7
4 Week of May 14
3 Week of May 21
2 Week of May 28

All orders are shipped via FedEx Ground service. Generally, plants that are in season will usually be shipped within a week after your order is received unless otherwise noted. If you would like to specify a specific ship week for your order, please let us know by selected the ship week during checkout. We will do our best to meet your requests.

Shipping Costs

Order Total Shipping Cost
$0.00 - $24.99 $14.95
$25.00 - $49.99 $17.95
$50.00 - $74.99 $20.95
$75.00 - $99.99 $22.95
$100.00 - $124.99 $24.95
$125.00 - $149.99 $26.95
$150.00+ 18% of Order Total

Payment & Sales Tax

Method of Payment

We accept American Express, Discover, MasterCard and Visa.

Garden Crossings Payment Methods

Taxes

All orders with a Ship To state of Michigan are subject to a 6% sales tax.

Returns & Replacements
Due to the nature of our business, we cannot except returns on Live Plants. If you should have a concern with your shipment we encourage you to take a couple photos and send them to us at sales@gardncrossings.com with 72 hours of the arrival of  your shipment. Upon receipt of the images we will decide on rather that we would like you to plant the plants in the ground and follow-up with us in a couple weeks or if replacements should be sent or store credit given. See Our Guarantee for detailed information.
Privacy & Security
Please see our Privacy & Security Page for detailed information.
Viewing Orders
Orders can be viewed by logging into My Account or going to our Guest Order Lookup and entering the relevant information.
Updating Account Information
Updating Account information can we done at any time by logging into My Account.
Contact Information

E-mail: sales@gardencrossings.com
Phone: 616-875-6355
Fax: 616-875-8765

Mailing Address:
Garden Crossings L.L.C.
4902 96th Ave.
Zeeland, MI 49464