Order & Shipping Information

Ordering, Shipping & Delivery

We ship all our plants via FedEx Home Delivery (Ground) service. We are able to ship to the continental 48 states and the District of Columbia.

Note: Due to fees charged to us, a separate $16.00 fee may be charged for incorrect shipping addresses.

Our shipping season begins in late March and continues through Early-November. If orders are received out of our shipping season, we will hold the order and ship it at your appropriate spring planting time. In the spring, we begin shipping to southern USDA zones first and are usually shipping to all zone by late May. See the chart below for our recommended estimated ship week information (weather permitting). You may choose an earlier ship date at your own risk. We cannot guarantee tender plants will survive potential cold periods during transit if you select an earlier date than recommended by Garden Crossings. If you feel our recommended spring ship date is too early, you can choose any later ship date. Once your zones spring ship date has passed we ship every week until Early-November (with the exception of Holiday weeks and weather permitting).

Shipping Schedule for 2021

Zone  Estimated Ship Week
10Week of March 29
9Week of April 5
8Week of April 12
7Week of April 19
6Week of April 26
5Week of May 3
4Week of May 10
3Week of May 17
2Week of May 24

All orders are shipped via FedEx Home Delivery service. Generally, plants that are in season will usually be shipped within a week after your order is received unless otherwise noted. If you would like to specify a specific ship week for your order, please let us know by selected the ship week during checkout. We will do our best to meet your requests.

Shipping Costs

Order TotalShipping Cost
$0.00 – $24.99$14.95
$25.00 – $49.99$17.95
$50.00 – $74.99$20.95
$75.00 – $99.99$22.95
$100.00 – $124.99$24.95
$125.00 – $149.99$26.95
$150.00+18% of Order Total
Payment & Sales Tax

Method of Payment

We accept PayPal, MasterCard, Visa, American Express, and Discover.

We accept PayPal, MasterCard, Visa, American Express and Discover.

Taxes

All orders that ship to Michigan are subject to a 6% sales tax.

Returns & Replacements
Due to the nature of our business, we do not accept returns on live plant material. If you should have a concern with your shipment we encourage you to take a couple of photos and send them to us at sales@gardencrossings.com within 24 hours of the arrival of your shipment. Upon receipt of the images, we will decide on if we would like you to plant the plants in the ground and follow-up with us in a couple of weeks or if replacements should be sent or store credit given. See Our Guarantee for detailed information.
Privacy & Security
Please see our Privacy & Security Page for detailed information.
Viewing Orders
Orders can be viewed by logging into My Account.
Updating Account Information
Updating Account information can be done at any time by logging into My Account.
Contact Information
E-mail: sales@gardencrossings.com
Phone: (616) 875-6355
Fax: (616) 875-8765
Mailing Address:
Garden Crossings L.L.C.
4902 96th Ave.
Zeeland, MI 494629
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