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Order & Shipping Information

Ordering, Shipping & Delivery

We ship all our plants via Fed-Ex Home Delivery (Ground) service. We are able to ship to the continental 48 states and the District of Columbia.

Note: Due to fees charged to us, a separate $15.00 fee may be charged for incorrect shipping addresses.

Our shipping season begins in late March and continues through Mid-November. If orders are received out of season, we will hold the order and ship it at your appropriate planting time. In spring, we begin shipping to southern zones first and are usually shipping to all states by late May. See the chart below for estimated ship week information (weather permitting).

Shipping Schedule for 2017

Zone   Estimated Ship Week
10 Week of March 27
9 Week of April 3
8 Week of April 10
7 Week of April 17
6 Week of April 24
5 Week of May 1
4 Week of May 8
3 Week of May 15
2 Week of May 22

All orders are shipped via FedEx Ground service. Generally, plants that are in season will usually be shipped within a week after your order is received unless otherwise noted. If you would like to specify a specific ship week for your order, please let us know by selected the ship week during checkout. We will do our best to meet your requests.

Shipping Costs

Order Total Shipping Cost
$0.00 - $24.99 $14.95
$25.00 - $49.99 $17.95
$50.00 - $74.99 $20.95
$75.00 - $99.99 $22.95
$100.00 - $124.99 $24.95
$125.00 - $149.99 $26.95
$150.00+ 18% of Order Total

Payment & Sales Tax

Method of Payment

We accept American Express, Discover, MasterCard and Visa.

Garden Crossings Payment Methods

Taxes

All orders with a Ship To state of Michigan are subject to a 6% sales tax.

Returns & Replacements
Due to the nature of our business, we cannot except returns on Live Plants. If you should have a concern with your shipment we encourage you to take a couple photos and send them to us at sales@gardncrossings.com with 72 hours of the arrival of  your shipment. Upon receipt of the images we will decide on rather that we would like you to plant the plants in the ground and follow-up with us in a couple weeks or if replacements should be sent or store credit given. See Our Guarantee for detailed information.
Privacy & Security
Please see our Privacy & Security Page for detailed information.
Viewing Orders
Orders can be viewed by logging into My Account or going to our Guest Order Lookup and entering the relevant information.
Updating Account Information
Updating Account information can we done at any time by logging into My Account.
Contact Information

E-mail: sales@gardencrossings.com
Phone: 616-875-6355
Fax: 616-875-8765

Mailing Address:
Garden Crossings L.L.C.
4902 96th Ave.
Zeeland, MI 49464